Shipping:

In stock orders typically ship within 1 to 2 business days. Once the order has shipped, it is in the carriers hands and the shipping method chosen at check out will apply.

RETURN/

EXCHANGE POLICY:

Exchanges for different sizes or products are completely free for orders over $100. Orders under $100 will incur a $6.99 return label charge. Returns for a refund will be issued a store credit.

If you paid for expedited shipping on your order the shipping cost paid is non-refundable. This includes paying additional for services such as USPS Priority, UPS Ground, and 2nd Day Air.

All Returns/Exchanges must be made within 15 days of the original purchase date and items must be in their original, unwashed and unworn condition. Additionally, your return package must enter the mail stream within 5 days of requesting or receiving a return label or your label will be voided. 

Extended return/exchange period for holiday purchases made between November 1 and December 14th will be accepted until January 15th. Purchases after December 20th are subject to the regular 15 day return window.

Returns/Exchanges are typically processed within 5-7 business days of receiving it at our warehouse..

If we are unable to complete the requested exchange or replace/repair the returned item(s), we may, at our discretion, issue a gift card/store credit. These situations are typically dependent upon inventory levels of the respective item(s) being returned.

Exchanges not received within 15 days of the return being approved will be canceled.

Returns/Exchanges including a hat must be returned in a box. 

Hats not returned in box will be rejected, the customer can pay to have the item(s) shipped back to them at the customer’s expense.

Returns/Exchanges that are received with pet hair, human hair, deodorant stains, dirt, make-up, or sweat stains will be rejected. The customer can pay to have the item(s) shipped back to them at the customer’s expense

CONTACT US:

Should you have any additional questions in regard to our Return/Exchange policy, you may Contact Us directly.